Training course on mobile banking and financial inclusion

Datastat Research Consultancy

Training course on mobile banking and financial inclusion

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In recent years, financial institutions have developed innovative products and offered a wide range of services such as mobile banking in an effort to increase financial inclusiveness. Mobile banking (M-banking) refers to the access of banking services and facilities using electronic mobile devices such as mobile phones or personal digital assistants. Mobile banking as any transaction, involving the transfer of ownership of rights to use goods and services, which is initiated and/or completed by using mobile access to computer- mediated networks with the help of an electronic device. For example, customers can use mobile phones or personal digital assistants (PDAs) to withdraw money from their bank. Mobile banking is therefore a system that allows customers of a financial institution to conduct a number of financial transactions through a mobile device such as a mobile phone or tablet.

Who should attend

System administrators, security personnel, management who want to understand the concept underlying mobile banking


5 days


•         Learn the mobile network architecture

·         Familiarize the call, messaging and data handling

•         Learn the mobile banking implementation

Course Outline

Module 1 – Mobile Network Fundamentals

·         Mobile Network Standards

·         Mobile Network Architecture

·         Mobile Network Interface and Protocols

·         Mobile Signaling Network

·         Mobile Network Numbering

Module 2 – Mobile Network – Call Handling

·         Location Registration

·         Location Update

·         Call Scenarios

·         MOC, MTC, MMC, MIC

·          International Roaming and Domestic Roaming

Module 3 – Mobile Network – Messaging Handling

·         SMS Architecture Platform

·         SMS Platform Interface and Protocols

·         SMS Scenarios

·          USSD Architecture Platform

·         USSD Platform Interface and Protocols

·         USSD Scenarios

Module 4 – Mobile Network – Data Network

·         GPRS Architecture Platform

·         GPRS Platform Interface and Protocols

·         GPRS Scenarios


The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

Key Notes

i. The participant must be conversant with English.

ii. Upon completion of training the participant will be issued with an Authorized Training Certificate

iii. Course duration is flexible and the contents can be modified to fit any number of days.

iv. The course fee includes facilitation training materials, 2 coffee breaks, buffet lunch and A Certificate upon successful completion of Training.

v. One-year post-training support Consultation and Coaching provided after the course.

vi. Payment should be done at least a week before commence of the training, to DATASTAT CONSULTANCY LTD account, as indicated in the invoice so as to enable us prepare better for you.

We also offer Online Training

Course Fee: Ksh 80,000, USD 900

Contact Us
Mobile No: +254724527104/ +254734969612

Email Add: [email protected]

Postal Add: 5402-00100

Head Office: Comet House , Along Monrovia Street, Nairobi, Kenya

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Date And Time

2021-05-24 to

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